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Home » Driver Feedback

Customer Feedback


27th February, 2008

Dear Managing Director,

We hereby write you that our trip through Maharashtra from the 29th of January till 9th of February was so good. Especially the good care of our driver Laxman we will not forget.

We ask you to thank Laxman once again and please bring him our warmest regards.

The hotels in every place we were, were excellent.

Thank you for everything

Anneke and Peter Kuit de Wit
De Steenkamp 124
Voorthuizen, 3781 VV, The Netherlands.


From : Bryan Lindsay
To: TSI - Vinitha
Sent : Friday, January 25, 2008 9:07 AM
Subject : RE: Invoice for Mr. Bryan Lindsay

Dear Vinitha,

I am now back in Bangkok after a very enjoyable stay in Kolkata. The arrangements regarding the car hire were first class, and the half day city tour was most interesting. I would particularly like to express my appreciation for the trouble taken by the guide to draw up an itinerary for my stay, which he explained to the driver. The guide gave me his card, which unfortunately I have mislaid, and I cannot remember his name, but you will know who he is.

Bua, the driver, proved to be punctual and dependable, and everything went very well during my stay. All in all, it was an excellent holiday and I would like to thank you and your staff for your efficiency and helpfulness. I will certainly use your company during my next visit!

Yours sincerely,
Bryan Lindsay


From : Rob Eggenhuizen
To: tsi@tsimails.com
Sent: Monday, March 03, 2008 9:37 PM
Subject : Thank you!

Dear Mr. Kumar,

Its now a month ago that we traveled in India, organised with TSI and our Dutch agent. We had a wonderfull journey in Rajastan, and you arranged a last minute change because of sudden flight cancellation to the Maldives on 3 February. We flew now from Jaipur through Mumbai to Trivandrum where we stayed one night at Travancore Heritage Hotel. This was all excellently organised and we enjoyed it very much (we didnt worry at all). Thank you so much for this.

Also thank you for arranging such an excellent driver as Desh Ray Sharma who drove us very safely through Rajastan from 19 January to 2 February.

Well definitely will be back in India for another holiday!

Rob Eggenhuizen and Monique Geertsen
Velderwoude 19
5221 PS s-Hertogenbosch

The Netherlands


Mr Jatinder S. Taneja
Managing Director
18th. March 2008

Dear Mr Taneja,

Your company were engaged by our UK travel agent to take care of us for our trip to India from 3rd February to 23rd February 2008.

We thought you would like to know that we had a fantastic and enjoyable holiday, made special by the excellent services of the staff of Travel Spirit. We really appreciated the care, attention, courtesy and professional efficiency we received throughout our holiday. You employ a great team.

Special praise without doubt must go to your driver allocated to us who from Delhi airport to Agra, to Jaipur airport. He delivered us safely wherever we went, no mean feat considering the traffic conditions we encountered. His whole approach, encompassing a very positive attitude, delightful personality and marvelous sense of humour really made our holiday. He drove us some considerable distance covering the Golden Triangle and played an important part in ensuring we had a memorable holiday. He is a credit to your organisation and worthy of being singled out for special praise.

We only have one regret. We took hundreds of photos during our trip, but did not take one of him. It would make our photo album complete if you could email me a photo of our driver standing by the car we travelled in. This really would complete our photographic record to look back on what was the best holiday we have ever had in the years ahead.

Thank you in anticipation of meeting this request and well done to everyone in your organisation.

Kind regards,

Wendy & Errol Thomson
196 Montague Road
Rugby, Warwickshire
CV22 6LG, UK.

We had an utterly amazing time and to know that all your plans and preparations went perfectly said Pam Walker from United Kingdom.

All in all, it was an excellent holiday and I would like to thank you and your staff for your efficiency and helpfulness said Bryan Lindsay from Thailand.

We had a fantastic and enjoyable holiday, made special by the excellent services of the staff of Travel Spirit said Ms. Errol Thomson from United Kingdom.

 Excellent tour with excellent services.  Thank you.  We are already thinking of our next trip to India said  Ms. Anne Willson from United Kingdom.

We had a great trip. Thank you for arranging it. It surely was a trip that we will remember for a long long time.  said Dr. Felix Kwan from Qatar.

We would like to say how much we enjoyed are adventure in India, as they say in the advertisements it was INCREDIBLE. Your companies service , the drivers service , your individual service to us was  without doubt   the best I have come across anywhere in the world and I will recommend your travel agent   said  Ian & Karin Batty from Australia.

Our wide range of travel services include cars on rent, budget car rental services, hire cars on rent, car rental services india, premium car rental, executive car rental, economy car rental, luxury car rental, budget car rental, rental cars services etc.

Fernando Villar Ramilez, who says about us after travelling with us during 8th to 13th June, 2008 and visited DELHI / JAIPUR / AGRA/ KATHMANDU.

TOUR REPORT OF...... Fernando Villar Ramilez

Excellent V. Good Good Average Poor
1. Handling of your queries at TSI *
2. Itinerary Planning *
3. Accuracy of information & documents *
4. Quality of Coach/Car provided to you *
5. Driver of Coach / Car *
6. Guides provided at various cities *
7. Tour Escort (if accompanied you)
8. Value for Money *
9. Overall satisfaction *
10. Please elaborate on all the points marked Average or Poor : Not applicable
11. What was the best thing you experienced during your tour : Site-seeing hotels, transfer, assistance etc.
12. What was the worst thing you experienced during your tour : None
13. Remarks : Remarks : We had a great trip. Everything was well arranged.


Hotels Reports :

Name of Hotel Poor Average Good Very Good Excellent
Ashok Hotel, New Delhi *
Clarks Amer, Jaipur *
Clarks Shiraz, Agra *


Agents :

Name of Agent Poor Average Good Very Good Excellent
Travel Spirit International Pvt. Ltd. *
Aravali Safari & Tours, Jaipur *
Four Seasons Travels, Kathmandu *


Castor Torres, who says about us after travelling with us during 18th July to 1st August, 2008 and visited DELHI / UDAIPUR / PUSHKAR / JAIPUR / AGRA / ORCHA / KHAJURAHO / VARANASI.

TOUR REPORT OF...... Castor Torres

Excellent V. Good Good Average Poor
1. Handling of your queries at TSI *
2. Itinerary Planning *
3. Accuracy of information & documents *
4. Quality of Coach/Car provided to you *
5. Driver of Coach / Car *
6. Guides provided at various cities *
7. Tour Escort (if accompanied you) N/A
8. Value for Money *
9. Overall satisfaction *
10. Please elaborate on all the points marked Average or Poor : Not applicable
11. What was the best thing you experienced during your tour : Accommodation and Driver
12. What was the worst thing you experienced during your tour : Expensive tourist store. Prices are very high in these Stores


Hotels Reports :

Name of Hotel Poor Average Good Very Good Excellent
Ashok Hotel, New Delhi *
Skhkarbadi Hotel, Udaipur *
Jagat Palace Hotel, Pushkar *
Clarks Amer, Jaipur *
Clarks Shiraz, Agra (Yellow Water) *
Orcha Resort, Orcha *
Clarkhs Khajuraho, Khajuraho *
Clarksh, Varanasi *


Agents :

Name of Agent Poor Average Good Very Good Excellent
Travel Spirit International Pvt. Ltd. *
Aravali Safari & Tours, Udaipur *
Aravali Safari & Tours, Jaipur *
Touraids (I) Travel, Agra *
Touraids (I) Travel, Khajuraho *
Touraids (I) Travel, Varanasi *


Luca Giove, who says about us after travelling with us during 23rd July to 15th August, 2008 and visited DELHI / SAMODE / GAJNER / JAISALMER / KHIMSAR JODHPUR / PUSHKAR / JAIPUR / DEOGRAH / RANAKPUR / UDAIPUR / CHITTAURGARH / BUNDI / AGRA.

TOUR REPORT OF...... Luca Giove

Excellent V. Good Good Average Poor
1. Handling of your queries at TSI *
2. Itinerary Planning *
3. Accuracy of information & documents *
4. Quality of Coach/Car provided to you *
5. Driver of Coach / Car *
6. Guides provided at various cities *
7. Tour Escort (if accompanied you) N/A
8. Value for Money *
9. Overall satisfaction *
10. Please elaborate on all the points marked Average or Poor : Not applicable
11. What was the best thing you experienced during your tour : Taj Mahal / Lake Palace
12. What was the worst thing you experienced during your tour : Staying at Hotel Caste. BijaIpur


Hotels Reports :

Name of Hotel Poor Average Good Very Good Excellent
The Imperial, New Delhi *
Samode Palace, Samode *
Hotel Gajner Palace, Gajner *
Garh Jaisal, Jaisalmer *
Khimsar Fort, Khimsar *
Ajit Bhawan Palace, Jodhpur *
Jagat Palace Hotel, Pushkar *
Jai Mahal Palace, Jaipur *
Deogarh Mahal, Deogarh *
Fateh Bagh Palace, Ranakpur *
Taj Lake Palace, Udaipur *
Castle Bijaipur, Chittaurgarh *
Bundi Haveli, Bundi *
Oberois Amarvilas, Agra *


Agents :

Name of Agent Poor Average Good Very Good Excellent
Travel Spirit International Pvt. Ltd. *
Aravali Safari & Tours, Bikaner *
Aravali Safari & Tours, Jaisalmer *
Aravali Safari & Tours, Jodhpur *
Aravali Safari & Tours, Jaipur *
Aravali Safari & Tours, Udaipur *
Touraids (I) Travel, Agra *


Dr. Jacob Tony, who says about us after travelling with us during 27th July to 1st August, 2008 and visited DELHI / AGRA / JAIPUR.

TOUR REPORT OF...... Dr. Jacob Tony

Excellent V. Good Good Average Poor
1. Handling of your queries at TSI *
2. Itinerary Planning *
3. Accuracy of information & documents *
4. Quality of Coach/Car provided to you *
5. Driver of Coach / Car *
6. Guides provided at various cities *
7. Tour Escort (if accompanied you) *
8. Value for Money *
9. Overall satisfaction *
10. Please elaborate on all the points marked Average or Poor : Not applicable
11. What was the best thing you experienced during your tour : Driver Mr. Charan Singh
12. What was the worst thing you experienced during your tour : The tour guide at Delhi was bad,
13. Remarks : Charan Singh,Driver provided excellent services. Pls give this photograph to Mr. Charan Singh.


Hotels Reports :

Name of Hotel Poor Average Good Very Good Excellent
Hotel Silver Ferns, Delhi *
Hotel Clarksh Shiraz, Agra *
Hotel Mansingh, Jaipur *


Agents :

Name of Agent Poor Average Good Very Good Excellent
Travel Spirit International Pvt. Ltd. *
Touraids (I) Travel, Agra *
Aravali Safari & Tours, Jaipur *


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